Effective Date: 03rd May, 2025
Business Name: BlitzyMart (a division of Clevmind Technologies)
Website: https://freshkart.clevmind.com
Registered Office: Near Ganpati Mandir, Hutatma Chowk, Opp Budha Vihar, Daund-413801, Pune
Governing Law: Applicable laws of India
BlitzyMart values your privacy and ensures that your personal information is safe.
1. Introduction
BlitzyMart (a division of Clevmind Technologies), operating under the domain https://freshkart.clevmind.com, provides online groceries and essentials delivery services in Maharashtra, India. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website or mobile application.
By using our services, you agree to the terms and practices outlined in this policy, as governed by Indian laws.
2. Information We Collect
We collect the following categories of information:
a. Personal Information
As defined under Indian IT Rules:
- Full name
- Mobile number
- Email address
- Shipping and billing addresses
- Payment information (processed through secure third-party gateways)
b. Sensitive Personal Data or Information (SPDI)
- Financial details such as credit/debit card or UPI info (via secure third-party services)
- Location data (if GPS permissions are enabled)
c. Non-Personal Information
- IP address
- Browser type and version
- Device type
- Usage data such as pages visited and time spent
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Register and manage your account
- Process orders and deliver products
- Provide customer service and respond to queries
- Send order confirmations and updates
- Personalize your experience
- Conduct analytics and improve our services
- Send marketing and promotional communications (with your explicit consent)
- Fulfill legal and regulatory obligations
4. Disclosure of Information
We do not sell your personal data. However, your data may be shared with:
- Delivery and logistics partners for order fulfillment
- Payment gateways for processing transactions
- Technology service providers for hosting and analytics
- Government authorities, if required under applicable laws
- Parent company (Clevmind Technologies), for internal business operations
All third parties are bound by confidentiality and data protection obligations.
5. Data Security
We follow reasonable security practices as mandated by the IT Rules, 2011, including:
- Encryption
- Secure servers and firewalls
- Role-based access control
- Regular security audits
While we take all precautions, no method is 100% secure. By using our services, you accept this inherent risk.
6. User Rights (India)
As per Indian IT laws, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Withdraw consent at any time
- Delete your data (subject to legal and business obligations)
To exercise any of these rights, write to us at: privacy_blitzymart@clevmind.com
7. Data Retention
We retain your information for as long as necessary to:
- Fulfill your orders
- Comply with legal, accounting, and operational requirements
After the retention period, your data will be securely deleted or anonymized.
8. Cookies & Tracking
We use cookies for:
- Session management
- Personalization
- Analytics
You can control cookie behavior through your browser settings. Disabling cookies may affect certain features of our platform.
9. Changes to This Policy
We may update this policy to reflect changes in legal or operational requirements. Updated versions will be posted on this page, with the “Effective Date” revised accordingly.
10. Contact Us
For any privacy-related queries or requests, please contact:
BlitzyMart – A Division of Clevmind Technologies
Email: blitzymart@clevmind.com
Phone: 755-722-2143
Address: Near Ganpati Mandir, Hutatma Chowk, Opp Budha Vihar, Daund 413801 Pune